Welcomhotel by ITC Hotels Cathedral Road Chennai

From the moment I arrive at Welcomhotel, I am greeted with warmth and professionalism that set the tone for my entire stay. The staff goes above and beyond to ensure comfort, making me feel like a valued guest every time I visit. A standout feature of my experience is the culinary offerings. Each meal is a delightful journey of flavors, showcasing the skill and passion of the kitchen team. Chef Vicky’s & Arman attention to detail and use of high-quality ingredients are evident in every dish, making dining a highlight of my stay, always. I would like to extend my heartfelt appreciation to the entire team for their dedication to excellence. I look forward to returning and enjoying exceptional stay, every-time.

Stayed for night. Quiet rooms and quick service. Also, Had Indian breakfast after a week and it was amazing. Wide variety and decent taste. Could speak to chef Arman who is a humble person. Service is equally good, appreciate service of mr. Keith as well

We recently stayed at this hotel in Chennai, and our overall experience was quite pleasant with a few highs and lows. The room was simply superb — we originally booked a Superior Room but were pleasantly surprised when the hotel upgraded us to a Junior Suite at no extra cost. This gesture definitely elevated our stay and gave us a great room experience. The hotel staff were trendy and professional, but unfortunately, we didn’t feel properly welcomed on arrival. The front desk seemed too caught up in their work to give us the warm hospitality you’d expect from a 5-star property. Despite being located in a busy part of Chennai, stepping into the hotel felt like entering a completely different atmosphere — calm, elegant, and peaceful. We had opted for both breakfast and dinner buffet. The breakfast buffet was quite good, offering a decent spread. However, the dinner buffet was disappointing — the taste and variety did not live up to a 5-star standard and definitely needs improvement. A special mention goes to the swimming pool — it was fantastic, very relaxing, and had thoughtful features that made it a highlight of our stay. To sum it up: the room and overall hotel services were excellent, especially the complimentary upgrade and pool experience. The welcome experience and food quality, particularly dinner, were the downsides. With better attention to hospitality and culinary refinement, this hotel could truly deliver a top-tier experience.