Windsor Excelsior Copacabana

We stayed here three nights, in july. Rooms are what outdated but spacious and clean. Thats why we don’t give 5 stars. Customer service at the reception, restaurant and housekeeping very nice. Breakfast good (not the best, but okay). Location at the boulevard perfect.

Location is excellent. Rooms are spacious and bed is comfortable. There was hot water in the mornings, but not later in the day. We were on the top floor, and were awakened early in the morning (before 7am!) from the screeching and banging from staff presumably moving furniture around on the pool deck. Breakfast was below average. Very limited choices. The scrambled eggs were still raw and very runny.

Avoid This Hotel – Misleading and Disappointing Experience I strongly advise against staying at this hotel. My experience was completely different from what the photos and many online reviews suggest. The images you see on Google do not reflect the reality—what I encountered was an old, dusty, and poorly maintained property. It felt like the hotel survives by misleading tourists. The room was far from clean, and the overall condition of the facilities was unacceptable. Despite what you might be told over the phone, do not expect anything close to a modern, comfortable stay. Please be cautious and consider other options. I’m sharing this so you can save your time, money, and energy. Look elsewhere—you deserve better.