Wuyang Holiday Hotel

Good professional service and very clean chambers. The price is above above standard but it's worth the money because all is outstanding and very professional. Closely located to the Xihu lake.

The hotel is very quiet. Need refurbishment. Was a lively place when we first came many years ago

Average stay at this hotel. Despite being considered a four star, its lacking in overall execution. Appearance wise and initial quality is definitely four stars from the lobby to the room but it all goes downhill from there. We stayed mid April for three days with two rooms. First, the keycard system is atrocious. It barely works and takes more than ten tries before it might work. We also got locked out the second day. We were informed that this hotel defaults to your hotel card auto locking you out after day one as that is the standard stay. They scanned our cards and the data on it confirmed the card had us for a three day stay but it still locked us out....like WHAT? The rooms are very clean and modern but electronics wiring is haphazard. The main shutoff switch near your bedrest shuts off ALL power. Meaning you can't get up in the night to turn on bathroom light. You have to flip the main switch back on which turns on the ALWAYSs on room lighting. There is no AC for most of the year as we were in formed. Our stay was in weather of 75F throughout the day. They said this is not considered hot for this area. They said it will be another month or two before they allow AC. It was terrible sleeping at night and taking mid day naps. Unacceptable. Even motels in the US give you AC on demand. The hotel doubles as a love hotel possibility in terms of design. Condoms are sold openly in the room and a clear glass from the shower is visible to the main room. A hidden cover is available but it has slight transparency. The overhead light in the shower casts a shadow onto the mat even when lowered giving people in the room a shadow show. We ended up having to shower in the dark. Our two rooms had faint but undeniable smell of cigarette smoke. An ashtray and complimentary matches are in a corner of the room. The hotel said this was standard. General use ability of the hotel already down to three stars. As for housekeeping and facilities. That's two stars. Housekeeping reused towels we layed on the bathtub from the night before. They refolded them and placed them up. We only noticed as they were damp still. They also try to skimp on shampoo and body wash. We used 60% of the bottle the first night. On the second, we saw seemingly new bottles on the counter. Upon using we realized that housekeeping took our scattered bottles on the tub , fillied it with water and replaced on counter with labels facing outward to appear as new. There are also visible places of spliced up 220V electrical wiring junctions around the room. Elevators also pose a safety risk. They are fast to close upon opening and DO NOT have the safety auto open feature when you press on the sides as its closing. It will attempt to continue to close even as your hands are in the middle. Receptionist on check out, halfway through the process, stopped and went back to her phone as she was playing an online competitive shooting game on it. Overall its cheap (by western standards) and clean. Initial quality look is four stars but its general usage is three stars and everything else is in 2star Super8 Motel range.