Wyck Hill House Hotel And Spa

Staff throughout the hotel during each part of our stay were very welcoming, professional and accommodating. The treatments in the Spa were fantastic and again the staff were very attentive and friendly whilst professional. The quality of our dinner was amazing, thoroughly enjoyed every course. We went for a feature room which was superb. The bed was so comfortable and the views were amazing. Breakfast was also a delight in the Orangery. The whole experience was extremely relaxing and enjoyable and would definitely recommend. We will stay again next year as also a great location.

Booked for my wife to stay here for a night away from the kids with a meal and a couple of spa treatments. She had a wonderful time and came home with nothing negative to say. She took a friend and try were both blown away, particularly by the quality of the food. Not only was it incredible quality (their compliments to the chef!) but they both said the food was served in actual portion sizes that filled you up. Room was larger than expected, clean and tidy. The staff were very helpful whilst I was booking and made various amendments without making me feel like I was putting them out (this happens far more often than you'd expect!) and were very attentive during the stay. The Happy Birthday chocolates served after dinner were a lovely touch. Grounds are stunning, only the cold weather and snow stopped my wife exploring more. Both said their spa treatments were very enjoyable and both want to come back soon! All in all, I can't recommend enough, Thank you!!

Unfortunately wouldn’t recommend! The positives were the staff were really friendly and the size of the rooms were very big and spacious. The breakfast that was included was also nice with great service. The negatives were the floorboards in the room were unbelievably creaky and loud that it would wake someone up if you stepped out of bed during the night. The biggest negative was the fact we had no hot water at all on our second night. We had a baby and found it simply unacceptable that none of us could wash. After phoning reception to inform them they said they would send the manager to the room… he didn’t turn up. At checkout when I complained about the hot water situation I was given £10 off which personally I don’t think compensated for 2 adults and a baby not being able to wash. Overall the hotel was very dated and not very clear from the outside if it was the correct hotel. We personally wouldn’t stay there again.