Wyndham Garden Laguardia South

I had booked rooms for next Thanksgiving weekend but unfortunately had to cancel yesterday due to my mother's cancer getting worse. The rooms I booked were non refundable and non cancellable which I was worried because I thought I'd lose out on any money spent and I wanted to comply with hotel policy. I called and explained the situation to the front desk employee who was extremely sympathetic and kind as I was currently dealing with an incredibly difficult time in my life and was stressed out and emotional. She listened to me and allowed me to explain my situation to the hotel manager. The manager was also very accommodating and undertanding after I explained. They were able to help me cancel my reservation without any charges or penalties. I really am thankful at how good the staff customer service is and how they care about their customers. I would definitely book with this hotel again and hopefully in better times, I will get a chance to stay a night and enjoy what they have to offer. (PS please give this front desk employee a raise or promotion! She was incredible 😊)

This is terrible place to stay and spend your time having memories with your company here. First of all the park next to it has homeless people staying at night. It’s dangerous hanging out near here specially at night. Second. They don’t have place to park. There will be some employees driving costumes car all night on street finding free parking spot while smoking weed. The retro fitness next to it also makes lots of noise you can’t ignore. Starbucks and Burger King. If you looking for a nice quiet place to rest. This is not it. Don’t waste your money and time come to Rego park. All the pictures you saw online are from ten years ago and this is definitely fraud.

This was the worst hotel I've ever stayed in. Apparently they are closing soon to make a shelter and they have stopped caring for their paying customers. No room service or cafe available as the hotel is under construction. Had to switch rooms as the first room given to me smelled like a smoker's lounge. The second room's TV didn't work and the WIFI wasn't working either. If it wasn't for Jeremy (Front desk) trying to help, I would have walked out last night. Then this morning I was woken up at 5:45am with construction across the hall from me. Again, worst experience I have ever had in any hotel. DO NOT RECOMMEND!!