Wyndham Surabaya City Centre

I like the lobby. So luxurious. The room was comfy, got a bathtub inside. Good view from room (pool+city). Location was great! Breakfast was tasty with a good variations of food. The sad part was the jacuzzi still under maintenance

Nice cozy place to stay. It is also clean. The parking lot is a bit cramped though for it size. The menu is okay. Nothing special. The room is okay. But the price is a bit steep for its class. Perhaps because it is in the middle of the city in one of the main road. Beware on peak time the traffic could be very heavy. For those who drink there is a wine station here on second floor which has nice service. Worth to try if you are happened to visit here.

Attended an event at Wyndham Hotel today and the experience was disappointing from the start. There was a long queue outside the entrance, but no clear direction or assistance — the security staff appeared confused and unresponsive. Upon reaching the lobby, we found out there was no dedicated valet service. Instead, the security guards were doubling as valet attendants, leading to poor traffic coordination. The driveway could have easily accommodated two lanes, but without proper management, vehicles had to wait for a guard to manually move other parked cars just to exit. This caused a major traffic jam outside the hotel, creating a stressful and chaotic arrival experience. Overall, I would not recommend hosting or attending events at this hotel unless they seriously improve their guest handling and traffic management.