Xaysomboun Boutique Hotel

Staff was very helpful in assisting me a few different times. Daily breakfast was the highlight! Not too many good food options nearby, but a 15 minute walk and you can hit the night market. Would recommend 👍🏼

Overall, the hotel is decent. The rooms are standard and basic, but the cleanliness is satisfactory. My favorite aspects are the breakfast buffet (a lot of foods to choose), the swimming pool, the location, and the reasonable prices. However, there are a few areas that need improvement. The maintenance could be better, as the outdoor air-conditioned area is quite noisy due to water dripping onto the nearby roof. This noise disturbed my sleep, and there were also some mosquitoes in the room that seemed to be present naturally😁. Additionally, the air conditioning wasn’t cold enough.

I wish I read the reviews before booking on Expedia. This place is unsafe, the Manager and staff aren't helpful and have no concern for safety! Long read but important info.. Upon arrival I already felt uneasy as the front staff was whispering to eachother about the misinformation on how many ppl can sleep in the room, online advertised 4 ppl but when we checked in they said only 3 ppl allowed and we had to pay in cash for an extra cot, no reciept provided. In the evening of check in my mother and sister were in the room alone when a stranger scanned a card and tried to enter the room! After this scare the front staff said it was a mistake on their end that they assigned the same room..I went to check Google reviews and lots of ppl saying this happened to them! After reading reviews, we tested our room card on the other rooms on our floor and it opened every room! We brought this concern to the Manager who says it was an error in their system and we were given the "master" key by accident. I don't believe this is true as multiple ppl say they had their rooms entered by strangers. As we felt unsafe we asked for a refund for oir last night stay given it was more than 24hrs notice...the manager agreed but asked is to contact Expedia for the refund...Expedia has advised that the Hotel now refuses to grant the refund. Also after advising the Manager that we also paid cash for a cot (Not entered in the system, that's why the staff was whispering) The Manager learned his staff pocketed the 1 million kip we paid! We received only portion of money back for cot but not for our last stay...stay away from this hotel and on top of this, room was very dirty! It's a budget hotel but don't risk your safety they don't care!