Xenia Aparthotel by Totalstay

The accommodation was first class, the staff were very friendly and professional, access to the building was professionally controlled, room cleaning was absolutely fantastic. The highlight was my interaction with the building manager Harvey Moyaya. I fell sick on the last day of my stay, so I asked if we could remain a further 2 hours in my room so I could recover. After checking no one was going to check in after us, he approved our 2 hour further stay. A huge thank you to Harvey, a wonderful ambassador for Xenia. I'd highly recommend this place 👌🌟 Thank you, God bless you abundantly 🙏

The security level is great using technology. The location is great. The reception staff, house keeping staff and security staff are great except one staff her name is Mary, she was ignoring my questions several times, my husband got angry with her behavior, she talks to my daughter "sh sh sh" so that she doesn't talk, but the other staff is great, she handled the situation in a great way. The noise coming from a night bar near to the location

Stayed in Room 307 - 2 bedroom apartment. No air conditioner. Requested to be allocated to another room. There was a leak in the kitchen area, which we had to keep mopping up. The bath tub was dirty. No mirror except a half size one in the smelly bathrooms. No towels unless requested. When we notified reception staff, we were told the room was not supposed to be allocated and was blocked for repairs and maintenance. The property manager, Mary, was aware of this and allocated the room regardless. Feedback from Mary was to have a fan placed in the room while we were out. No parking tag provided on day 1 due to them running out. There are much better places in the area to stay. This place feels dated with superficial touch ups to make it more appealing. As per other guests, long check in process with over complicated facial recognition that does not work properly.