Zerohotel

We found this hotel by chance. Wanted something with a great view and good location during The Redbull Valparaíso cerro abajo event. This place had all our wants and needs. We had two rooms on the second floor, one with a view of the bay. Both were spacious and nicely furnished, we specially loved the bathroom in both rooms. Everyone at the front desk was lovely, helpful and accommodating, specially Matias! The breakfast area has an amazing view. Breakfast selections had enough variety and the scrambled eggs made to order were perfection. They have an amazing parking garage right across the hotel. Patty was so kind and patience and stayed late on our last day waiting for us to get our car. I would highly recommend this hotel to anyone who wants to visit Valparaiso.

Perfect experience. The staff were incredibly welcoming and accommodating and spoke perfect English. Our room was comfortable and cozy. The garden and terrace are breathtaking. The views are truly spectacular and the flowers are incredible. Breakfast was delicious. Location was superb for walking around the touristy area of valparaiso.

Nice looking little hotel located in heart of Valparaiso.Very historic building. Very stylish. However charging 20 USD for parking, which I consider shocking and which wasn't advertised in time of the booking, only after booking was completed is misleading. Lady working in the office argued with me back in a way we wouldn't expect. When I asked regarding blocked shower issues, no signs of apology, she replied, "Okay, you have to use it" I'd say 0 customer service experience, as you wouldn't expect from such a place.Only replies back in a arrogant way. Summary: Pros: •Lovely garden with nice view •Rooms looked ok •Historic place Cons: •Arrogant receptionist •Parking cost charged at the end of the booking (be aware) •Blocked shower drain Personally disappointed.