Zoetry Marigot Bay All Inclusive

Zoëtry Saint Lucia is absolutely beautiful — the scenery is stunning, with lush greenery and ocean views that feel like a dream. The pool area is peaceful and perfectly maintained, making it the ideal place to relax. The food was consistently amazing, with fresh, flavorful dishes at every meal. The location is serene and tucked away, but still close enough to explore the island. What truly made our stay exceptional was the service — especially from Richard, our customer service specialist. He went above and beyond to make us feel welcome and cared for. His attentiveness and warmth really stood out and made our trip extra special. Highly recommend this resort for a luxurious, relaxing escape!

I arrived at Zoetry on April 15th 2025 to celebrate my birthday. Check in was at 3pm but we got there a little earlier. We were served some cold lemongrass towels to help with the heat and welcome drinks which ofcourse we did the rum punch. Our room wasn't quite ready however we were constantly being checked on whilst we waited. For the life of me I've forgotten the names but I think it was Vornette who took us to the room. She was really nice. Told us about the different restaurants. Gave us a tour of the room and told us to reach out if anything. We were also given a keycard for the door and QR code to use for room service purposes. Our stay was nothing short of amazing. Really impressed with this place and the service it provides. Will definitely be returning.

We chose Zoëtry Saint Lucia for our honeymoon, hoping for an intimate, special experience. While there were a few lovely touches, unfortunately the overall stay left us underwhelmed and wishing for more consistency. From the moment we arrived, the chilled towels and welcome drinks were thoughtful and set a nice tone. The pool with a swim-up bar was a highlight, and the sunset cruise was a must-do — easily one of the most memorable moments of our trip. Our massages were excellent, though we found them to be very expensive. We also appreciated the honeymoon gesture of a plate with two chocolates and “Happy Honeymoon” written on it, even if it felt a bit minimal. Where the resort fell short was in consistency and attention to detail. Service was very hit or miss. On some occasions, standout staff members like Keanu, Allison, and Andre made dining enjoyable and memorable. On others, we were left waiting over an hour for breakfast only to have our server ask what we had ordered. A reminder for future guests: order when you’re not hungry so that by the time food arrives, you will be. Cleanliness and upkeep were also lacking for a property of this standard. The black restaurant place mats sometimes had food or stains left on them — we learned to be cautious about placing silverware directly on them. At Coco Café, an old croissant summed up the lack of freshness we noticed. Worse, one of our salads came with a large piece of plastic wrap in it. While staff acknowledged it, there was no compensation or real attempt to make it right. Activities didn’t always deliver on expectations either. The “cooking class” turned out to be more of a cooking demonstration without any interactive element, which was disappointing. Housekeeping was inconsistent too — despite leaving our room by 10am, we had to request service in the afternoon when it hadn’t been touched. Overall, the resort seems to live by a “less is more” philosophy, which could work beautifully if the few offerings were done with excellence. Unfortunately, we didn’t feel that was the case. For a honeymoon, we wanted something more polished and special. While there were some bright spots, ultimately we wouldn’t book here again.