Amatra By the Ganges

We recently visited Amatra Resort with family and friends to celebrate Holi, and it was an amazing experience! The resort is beautifully situated near the banks of the Ganga, offering a peaceful and scenic ambiance. The Holi program was fantastic, especially the rain dance, which added to the festive vibes. The Ganga Aarti in the evening was a soulful experience, making our stay even more special. The food was absolutely delicious, with a great variety to satisfy everyone. The staff was professional, helpful, and courteous, ensuring a comfortable stay. The property was clean and well-maintained, and the best part—it’s family-friendly with villas set you with each room in villa having either a private balcony or private garden and a common hall inside the villa. The only drawback was the water issue during power cuts—although they have a generator backup, the water supply in the washrooms temporarily stops but resumes shortly. Overall, I’d rate it 9/10 (one mark down due to the water issue). Other than that, everything was exceptional—no complaints! Highly recommend for a peaceful and enjoyable stay by the Ganga.

The Resort overall is decent – the rooms are fine, the food is good, and the overall facilities are satisfactory. However, the biggest issue here is the manager, “SANDEEP”. His behavior is extremely unprofessional and rude. He speaks in a very unpleasant and disrespectful manner, and his words are not at all appropriate. Before booking he says something else, and after booking the experience is totally different. Such attitude from a manager really spoils the overall experience of staying here. The hotel is good, but because of Sandeep’s poor and arrogant behavior, I would not recommend this place.

One of the worst hotel experiences I’ve had—and it all stemmed from extremely poor handling by the General Manager SANDEEP. At first, he pretended to be polite, but it became painfully clear that he lacked even basic communication skills. He refused to take any accountability and kept twisting words to shift the blame. For a hotel claiming to offer good service, having someone like this as the face of management is appalling. Would strongly advise against staying here—there are far better options where guests are treated with basic respect.