Hotel Ciputra World Surabaya managed by Swiss Belhotel International

I recently stayed at Hotel Ciputra World Surabaya and was truly impressed. The hotel’s location is unbeatable—strategically connected to Ciputra World Mall, which made it very convenient to access shopping, restaurants, and entertainment. It really added value to my overall experience. The service was excellent from the moment I arrived. The staff were courteous, professional, and always ready to assist with a smile. My room was spotlessly clean, spacious, and well-maintained, providing a comfortable place to rest after a long day. Breakfast was a highlight of my stay. The buffet had a wide selection of Indonesian and international dishes, all delicious and freshly prepared. I especially enjoyed the traditional Indonesian corner and the variety of pastries. Overall, I believe this hotel offers great value for money. Whether you're here for business or leisure, Hotel Ciputra World Surabaya is a solid choice. Highly recommended!

I stayed at Hotel Ciputra World Surabaya and had a really pleasant experience. The location is amazing—right next to the mall, so everything I needed was just a few steps away. The staff were friendly and helpful throughout my stay. My room was very clean, cozy, and well-equipped. I especially loved the Breakfast—lots of delicious choices and fresh options every day. Definitely a great place to stay for both business and leisure. I would stay here again for sure!

During my recent business trip to Surabaya, I stayed at Hotel Ciputra World and was pleased with the overall quality. The hotel's prime location—connected to the Ciputra World Mall—offered convenience and efficiency for meetings and dining. The room was clean and well-appointed, and the service was consistently courteous and professional. Breakfast featured an impressive variety of local and international options. I found the hotel to be a great value and would consider staying here again for future visits.