Villa Neri Resort & Spa

Amazingly clean……impeccable. Politeness is a priority and the staff see to it. Great food and a spotless and perfect pool Amazing location to see mt Etna and I rate this 5 star resort.

Clean spacious rooms, excellent housekeeping. We were so well looked after here! The dining experience at the restaurant was amazing with top quality food and service. They really made sure we had a great time and offered complimentary desserts and coffee afterwards. Breakfast on the terrace was so enjoyable and we all loved the almond granita. Gabriella was an excellent hostess at breakfast. Nothing was too much trouble for her. When we left she packed bottles of ginger ale for our drive to Catania airport!

This is a beautiful villa by the base of Mt Etna. There is an amazing view from the poolside area overlooking the mountain. The service at Villa Neri was amazing with the staff constantly informing us of any issues that we had and when they had been resolved. For example, the spa was closed for a number of hours due to a technical issue but when resolved the staff informed it was back open and apologised for the inconvenience. The spa is included in the price and it had a sauna, Turkish sauna, mini pool with jets, cold shower that is great for after the saunas, and a scented rain-shower - all of which made this place extremely relaxing. Spa treatments are also available at an additional cost, they are fairly priced and the back massage treatment felt wonderful and personalised to the individual! I cannot thank the staff enough for their amazing customer service in such an amazing location!