Royalton Hideaway Blue Waters An Autograph Collection All Inclusive Resort Adults Only

Not sure where the negative reviews are coming from but being a realistic human - this resort was overall amazing, definitely wouldn't mind coming back. Lots of pools, spacious, the private beach was amazing, the staff was overall helpful and nice. We stayed in the adult side at Hideaway and there was never any kids leaking over, only at dinners. Facilities were clean, plenty of places to grab drinks or water The pool bar was fun, great bartenders, great post dinner entertainiment and energy. My only cons would be - Steak at the steakhouse, avoid at all costs. Pizza at the Italian restaurant, also avoid at all costs The buffet food was good BUT the buffet hall, they don't keep the A/C running. Overall would stay here again

Went with my boyfriend for a getaway here last week. We were looking for a place to relax, be beside a nice beach, with a resort that also has nice pools, swim up bars, and entertainment. An agent suggested this resort to us particularly because of the beach - there was next to no sargassum. The beach at this resort was beautiful, I would give it a 10/10. It was clean, had lots of seating options, and the water was perfect. The resort also had amazing views from the hotel room, which we were offered to be upgraded at the front desk from a view of the road to a pool view. The resort altogether - the rooms, pools, walkways, beach - were all very clean and stunning. The thing that was kind of a disappointment for us was the food. We understand going to an all inclusive does mean not getting the best food, but about 25% of the time the food was inedible. Particularly at the steakhouse, the wrong steaks were served and they were practically raw - we had to walk out because we could not eat the food and go to the buffet instead. As for the buffet, I definitely recommend going here for lunch or dinner. Most of the restaurants were a disappointment. We would arrive and be informed that they were not serving half of the menu. We tried four different places and each place let us know they were entirely out of something we would have ordered for a main or an appetizer. Otherwise, the service at the restaurants were mostly very friendly. The staff around the resort and in the bars were excellent - very pleasant and always approachable and helpful. However, some people were relentless about the excursions. There were many minor things on the trip that contribute to the overall three star rating, our mini fridge wasn’t stocked half the time, the iron did not work and we weren’t given a new one, the temperature in our shower was out of control, but overall we made the most of it and were mainly at the beach. Overall we had a pleasant vacation staying here. Lovely views, great staff, amazing beach!

I have to say this was one of the worst resorts I have been on. The location itself just didn't look safe. The room wasn't stocked when we checked in which leads me to think it wasn't cleaned. The restaurants was already booked up the day we checked in so I didn't get to experience that. I was able to book one restaurant but it was the same food from the buffet. I liked the buffet but they was closed from 10:30am - 12:30pm. So in between time it was no food to eat because we couldn't get a reservation. At night time the buffet closed at 10pm so after 10pm you had to get room service. Room service took two hours to come and the food was terrible. The elevators at the resort was like a sauna. The night life was not it. All the swim up pools was closed by 7pm. They had one indoor bar on the resort but that was OK. I was with a wedding party with over 100 guest and we made the best of it. Each night we was looking for places to hang within the resort and we couldn't find anything to do. It was like a ghost town. We spoke to the manager and he said he would look into the issues we was having but never followed up.