Hotel Royal Penang

Nice Hotel. The rooms are big, the beds comfortable, and I loved the fact that the curtains are very opaque and it remains dark in the room even long after the sun has risen, the sunlight doesn’t wake you up! Breakfast with a lot of different options but the croissants/ pastries are really dry and bad... would be better not to serve them at all. Staff is friendly and hotel is clean.

Firstly the service on the hotel staff was quite nice which made up for most of it. But unfortunately the hotel itself wasn't all that great. The rooms themselves didn't seems very well kept. The first room they offer smelled so strongly of mold/mildew it was hard to breath but we asked for a different room and the found a need one almost immediately regardless of their high season time. It was a better room but still not amazing. The cleaners often forget to give us towels after cleaning but were attentive when asked for the towels. The inclusive buffet was alright. Not a lot of variety mostly the same thing each day (we stayed two weeks) but we open to suggestions). The location of the hotel was pretty great, just behind was a few streets packed with bars, restaurants and cafes and a few retail boutiques. The people of the area are very lovely too. If you use grab there's a lot to do and see in the surrounding areas for practically pennies (so forget taxis). Walking to those places isn't bad either but there always a chance of rain and it's always muggy. Other than that it's a pretty reasonable place to stay.

It is an old hotel...but I can see the effort to update and improve ...however the room I got has not update the bathroom. Having said that , the bathroom was clean and satisfactory. Service was good as we accidentally wet the floor from showering and called the housekeeping. They came quite promptly and mopped up the wet floor and replaced the floor mats....breakfast was a saticfactory variety . Not a big spread but good enough. To me this hotel is value for money and fit for purpose.