Berbera Palace Royale
Abuja · Nigeria · 2 Berbera Street Wuse Zone 6
About Berbera Palace Royale — Luxury Boutique Hotel in Abuja
Berbera Palace Royale is an exceptional 4-star hotel in Abuja, Nigeria. Guests enjoy a distinctive experience combining world-class facilities including parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.7 / 5
It was quiet and peaceful. 24hr light añd prompt room service. Mr. Yomi at the reception was friendly. Though the shower in my room wasn't functional and you can get a cab in front of there to anywhere.
It was good I felt safe, and there was light throughout my three days stay
The hotel was easy to find, that’s the only good thing I can say. When I arrived there, there was no one at reception or in sight for that matter. I decided to call (since I’m not a fan of yelling for attention) but turns out the phone was at reception. I hoped they’d hear it ringing and come out, but still no one appeared. A couple of minutes later, a man finally jogged out, and instead of apologizing started giving excuses that didn’t even make sense. Apparently he was negotiating with a potential customer and when the customer said he should attend to me first he said “oh, she can sit down. You know how women are” lol. I informed him that I was in a hurry and urged him to attend to me immediately. He then suggested I leave my bag and head to where I’m going to???? Excuse me? I need to get to the room I PAID FOR FIRST!!!! Once I got the key, he just pointed at the direction of the room. I laughed, because I wasn’t in the mood and didn’t have the time for a confrontation so I just went up to my room alone. Someone was still cleaning it up when I got there. The floor was still wet, bathroom had a terrible smell, the bathroom sink was leaking too. There was no towel in the room and I had to go down to ask for a tissue. I felt so uncomfortable that I couldn’t even shower there or sit on the toilet. There was also a faulty socket, could see the wires and could hear a sizzling sound. Swiftly turned it off… I’m not about to play with my life. The service in this place… terrible. Besides, it shouldn’t be strange to see a woman check into a hotel room alone, I have no idea why I kept getting weird looks from the hotel staff. I definitely would not recommend.