Okura Garden Hotel Shanghai

Very nice hotel and nice staff. Little outdated but very pleasant. Close to the subway and a lot of good restaurants with good food and great prices. Don't miss out the skybar. Huge selection of wine and food

The rooms are a bit dated and in need of a makeover. The lobby needs renovation too. The view we got is spectacular though. The location is also fantastic. Being able to get to huai hai road easily. Service needs to be improved badly. The front desk people were unfriendly even though they are willing to attend to your questions. They are not warm abs welcoming. It’s like a job to them. No extra effort to show courtesy. The gym is nice and spacious and good enough for a simple workout. There is also a jacuzzi and sauna which is nice for relaxation.

A bit average for a 5 star hotel. Disappointing stay at the Okura Garden Hotel. Felt more like a 3/4 star at times. The lobby is very impressive and beautiful and the staff are friendly and provide some great service but there’s just several things that let it down. The rooms are quite dated and look worn/slightly damaged in places Some of the amenities provided are quite cheap and don’t feel very premium Gym is nice enough but annoyingly they charge you for a swimming cap to use the pool, which again feels pretty cheap and something a 3 star hotel would do, not a 5 star hotel. Overall I’d say save your money and go somewhere else as you’ll probably get the same thing for 2/3 of the price. Wish I tried a different 5 star now.