The Reserve The Leading Hotels of the World Savoy Signature

We had our anniversary here in March 2025. It was incredible and we felt welcomed as a gay couple. The hotel was a little empty in the off-season which was lovely. We mostly had the enormous spa to ourselves, so cool exploring all the unique features it had. I think we got extra attention from the staff that went above and beyond every day to make sure our stay was perfect. The breakfast buffet with fresh squeezed juice was luxe, dinner service was really special, so many wines, Juan was an especially memorable waiter. Really enjoyed the panoramic views from rooftop pool. It was a little hard to find the way but we also enjoyed strolling down to the sea (the hotel also owns the smaller hotel in front of it). Our ocean views from our private balcony was a treat for morning coffee, excellent bed, the room had everything you expect and more, and special touches left daily for us to enjoy. Room service was good. Staff gave great advice for exploring the whole the island and lesson on how to pronounce words. The highlight of our stay was our last dinner, they hired a violinist to play for us while we watched the sunset, it was very romantic and I will never forget it. We would absolutely stay again, we didn’t want to leave.

My stay at this hotel was truly exceptional. From the moment I arrived, I was warmly welcomed, and I immediately felt the professional and friendly atmosphere. The staff was consistently attentive, courteous, and always greeted me with a smile – making me feel genuinely at home. I especially want to highlight the housekeeping: our room was cleaned impeccably every day and was always perfectly prepared, which made the entire experience incredibly comfortable. The cleanliness, attention to detail, and quick service truly exceeded my expectations. The hotel itself exudes elegance and comfort, with high-quality and well-maintained amenities. Overall, it was a perfect experience that I highly recommend to everyone. I’m already looking forward to my next stay.

Sure the setting is nice. Sure there are only 14 rooms in the Reserve despite the 30+ dedicated staff. Sure the amenities are top notch. But it is the service that will keep you coming back. They are attentive without being intrusive. They treat you like family and welcome you like you are in their home. I’ve been fortunate to stay in many luxury hotels but none have topped the service of this place. Not even close. Madeira is a beautiful place and the staff at the Reserve are beautiful people. If you are in Madeira this is the only place to stay.