Hospes Puerta de Alcalá a Member of Design Hotels

My stay at this Madrid hotel was exceptional, earning a well-deserved 5 stars! Housed in a unique, historic building, the hotel has been impeccably remodeled, blending old-world charm with modern elegance. The design is stunning—bright, stylish, and thoughtfully curated, creating a warm yet sophisticated atmosphere. The room was spacious, spotlessly clean, and beautifully appointed, with a fantastic bathroom featuring a luxurious bathtub that was a highlight after a day of exploring. The breakfast was top-notch, offering a variety of fresh, high-quality options that catered to every taste. The staff were incredibly friendly and attentive, making me feel welcomed from check-in to checkout. Perfectly located for exploring Madrid’s sights, this hotel is a gem that combines history, comfort, and style. Highly recommend for an unforgettable stay!

Manuel, Nelson, and the rest of the team took exceptional care of us during our stay - the room was lovely, clean, and comfortable. The staff were all extremely helpful and friendly, and they made our honeymoon special. The complimentary breakfast was delicious and high quality. The hotel is a perfect location, and easy find after a day of walking around Madrid thanks to its proximity to the arches and the park.

Room is big and clean. Pillows are difficult to support my head & neck. Breakfast menu is average not impressed. Dinner for half-board is limited. Restaurant manage Mr Wong helps to get better selection the second day. He is super busy and friendly. Location is great. Near two landmarks. From airport to hotel: 5 euro by bus (crowded), Uber overcharged me by 20 euro (price on the app is not the same as final cost). Please be careful. Taxi fee is ~33 euro fixed cost.