Hotel Ilunion Pio Xii

What an amazing hotel & team. We checked out after two nights and left with our luggage to catch the train home. Then the 'blackout' happened and we were stuck in Madrid with nowhere to sleep, no cash, and very little food and water. We had our ten year old daughter with us so we were worried. We ended up going back to the hotel just so that we would have some shelter and were prepared to sleep on the floor in the reception area. The manager and the team were incredibly kind and sensitive. They fed us all with the only food they were able to prepare and declined payment or help. Then they even gave us all bedrooms for the night which brought tears to our eyes - such kindness. The next morning they refused to accept any payment. We could not believe such kindness and selfless generosity. They all worked so hard to ensure that all of us were not hungry and sleeping on the street .

We’ve hosted several professional events at Hotel ILUNION Pio XII and continue to return for a reason. The event coordination team is truly exceptional — Ainhoa and Alejandro, in particular, go above and beyond to ensure everything runs smoothly. Their flexibility, attention to detail, and can-do attitude make a real difference. The meeting spaces are well equipped, and the guest rooms are modern, clean, and consistently praised by attendees. The hotel’s location is convenient and quiet, with easy access to transport and the city center. Excellent service from start to finish. Highly recommended for anyone looking for a reliable and professional venue in Madrid.

This is a fabulous hotel. The service is impeccable, breakfast delicious, and rooms and bed very comfortable. The location is good if your destination is Chamartín station but not if you want to be near the Sol area. I will definitely be back!