Hotel Skeppsholmen Stockholm a Member of Design Hotels

I stayed at this lovely hotel for 3 nights between July 1st and 4th, and everything exceeded my expectations. The breakfast was fresh and delicious, the staff were warm and attentive, and the rooms were spotless and comfortable. The location is perfect—central, convenient, and easy to get around. I also had the chance to dine at the hotel restaurant, and the food was absolutely excellent. I would definitely recommend this hotel to anyone visiting the area!

WOW. i’ve never felt so happy and welcome. i stayed here by myself for 2 nights, and they even upgraded my room to a junior suite for free! the suite was huge, the view was beautiful, the room clean and the staff so helpful. i bothered them twice at 11pm because i left the windows open and a bug flew in (im terrified of bugs) and they still managed to make me feel safe and did their best to catch the bug (even called someone to clean out the rooms filters the morning after!!). the restaurant was delicious, the hotel’s location is perfect - i only used taxis to go to the main train station, but everywhere else i walked or biked. it was so convenient. i’d definitely come back again!! the only thing i didn’t really like was the hallways to reach my room… kinda dark and you had to walk a lot lol but its fine

We unfortunately had an incredibly frustrating and disappointing experience with Hotel Skeppsholmen. In 2021, I received a generous gift card meant to be valid for two years — a thoughtful present intended to bring joy and relaxation. But, as everyone remembers, that period was marked by an ongoing pandemic, which made planning hotel stays both inappropriate and unsafe. Out of caution and responsibility, we chose to wait. When we finally felt it was safe to book our long-awaited stay in 2023, we were met with a cold and rigid rejection. The gift card, they informed us, had expired — just two months earlier — and despite explaining the situation and appealing for some understanding, the hotel refused to show even a hint of flexibility or goodwill. The whole situation left a very bitter taste. Instead of showing any humanity, compassion, or sense of customer care, Hotel Skeppsholmen chose to rigidly stick to the rules — and lost us as guests forever. I believe that speaks volumes about their sense of service and judgment.