Beau Rivage Hotel

Lovely lakeside hotel. Very friendly and welcoming staff. Excellent breakfast selection and quality. We didn't dine or drink there, a tad expensive, but probably should have tried it. Our room and bathroom was very spacious with a pleasant view across the gardens and lake.

really nice location and service, the bed is very comfortable, only there were some noise in the morning, general speaking, it was a good experience

I had a terrible experience in their snackbar terrace I am a Muslim hijabi lady and I ordered a mojito. The waiter served me an alcoholic mojito saying I hadn't precised. I had 2 sips and started feeling extremely dizzy upon asking the waiter he said yes there was and I said but I had ordered a virgin mojito. He denied that. I spoke to the manager and he didn't charge me for the drink but the waiter had a happy smug on his face. It's not about not charging a drink it's about customer satisfaction and values in our jobs that matters. I was surprised that he wasn't bothered and he had no cultural or religious values of the customers. In whatever industry we work we learn our clients religious and cultural values but this man was absolutely without any values and his manager was supportive and in fact threatened me that he would give my feedback an awful reply and much more. I fell down 5 minutes after leaving the premises dua to my dizziness and people around me helped me up. My request was a written apology.