Ramada by Wyndham Usak

I arrived in Usak today for some work. I checked in at one of the nearest hotel to Usak Otogari. That hotel is just disgusting to be even called as a hotel. Anyways I stayed in that hotel for an hour and managed to get back half of my money refunded upon complaining regarding to bad smelly room and everything is just smells gross. I checked on the maps and found Ramada. Even though it was above and beyond my budget but I couldn't put it in words about how nicely they welcomed me even though I got the room without reservation as I am a walk in guest. The room given to me is a standard room but it is super clean and filled with all the necessities. Also I have received welcoming drinks and snacks. I am surprised by their immense hospitality standards. Why I have rated 3 stars for the location is because my room window is facing towards the main road and that's the normal thing to hear some traffic noise. But next time I would pick the room on the other side. One thing is for sure, if I ever come to Usak again I'm gonna stay at Ramada. Just loving my stay here even though it's for a night. Thank you Ramada staff for showing respect, kindness and generosity.

The outside temperature was below zero. Room was very hot. No ac control. When requested, they asked to switch off ac. It was still very hot. At 3 am, again complained. They asked me to open the window. It was too noisy and then too cold as outside temperature was below zero. Could not sleep whole night, and now feeling sick. The response from hotel was worthless

There is a Ankara-İzmir motoway crossing from the middle of the city as well as from the front of the hotel. When we checked in, the front desk staff gave us a room facing back of the hotel. We were happy until we heard the freight train horn. The agony of this noise continued until morning. There was no sound isolation between the rooms and we listened the a carsale bargaining of our neighbour until 00:00. The was a strange smell in the lobby and the floors. But the only good thing amount all negatives was the staff who were kind and helpful. I strongly not recomend this hotel.