The Ampersand Hotel Small Luxury Hotels of the World

We went to the Ampersand Hotel for their amazing science-themed Afternoon Tea. First I have to say that the service here was exceptional. Our servers were so attentive and welcoming and I was incredibly impressed. I’d say best service I had anywhere during my 3 weeks in the UK. The Afternoon Tea itself was so much fun. The savory sandwiches I think were the highlight. We were offered refills on multiple occasions, which we didn’t realize was included when booking (a nice perk). As a science teacher, I really loved the sciencey take on the meal. It was entertaining for adults as well as for the kids are the neighbouring tables. The dining room was beautiful. I would highly recommend the Ampersand.

From the moment I booked my reservation to the moment a gentleman insisted on hefting my heavy bags into my taxi, I felt at home and taken care of at the Ampersand. My trip started with a surprise upgrade thanks to Aurel in a deluxe room with a beautiful balcony and chocolates waiting for me upon my return that first evening. The breakfast team ensured I had a perfectly made iced latte and delicious, beautifully made food every morning. The evening team made up gorgeous craft cocktails, both from the menu and off menu depending on what I was feeling each night. The people who work in this hotel are not only hardworking, they are incredibly kind and full of life. It was a true joy to spend time with them during my solo trip to London. The individuals who clean the rooms and provide the turndown service did an especially impeccable job. The smallest of details were not missed — from refilling the shampoo to leaving extra lotion to ensuring I had boxes of water for my long days out in the city. I absolutely loved this hotel and the team who breathed life into it — I cannot wait to be back.

My family and I very much enjoyed staying at the Ampersand. Our rooms were lovely and comfortable. We booked several rooms, and when it was determined the room my mother had was not suitable for her physical needs, they immediately placed her into a more comfortable situation. I was greeted with a lovely welcome in my room for my birthday. The breakfast downstairs was terrific. Great area, I'll be staying again when I return to London.