Circus Circus Reno A Caesars Rewards Destination

We stayed one night at Circus Circus Reno with our big family, including our nieces & nephews. It's definitely budget and family friendly. The front desk was welcoming, and early check in was available for a $30 fee. We were able to check in at 9:30am, which was great. The arcade and food court were perfect for the kids and made the stay convenient. That said, the hotel is very old. Even with updated rooms, everything felt dated and a bit grimy, especially the hallways and casino. The room was clean but bare bones. There were only two pillows per bed and minimal amenities. So charging the $40 resort fee seemed excessive for what you got. And because it's the most affordable of the three connected hotels, it was extremely crowded. We waited 15-20 minutes just for the elevator. It worked for a quick family trip, but if it were just my husband and me, we'd stay somewhere nicer.

It was a fun experience to visit the hotel with my family, but it needs a little refresh and maintenance in some areas, in my opinion. Also, my dog did not like their available dog relief area. It is in a concrete room with turf. However it was well maintained and clean, she just is trained to only relieve herself on grass... we were able to walk around the block easily enough to find some!

We recently stayed at this Circus Circus and overall enjoyed our time, but there are definitely some areas that need attention. The hotel itself is nice, but it’s starting to show some wear and tear. In our bathroom, the toilet paper holder kept falling off, and the paper would end up on the floor. Of the six elevators, five made a very loud beeping noise at every floor, which became annoying after a while. In one of our rooms, the shower whistled whenever it was running. The tram was also out of service during our stay, which made getting to the Sky Tower with all of our luggage quite a challenge. That said, the staff truly made the difference. Every person we interacted with was kind and welcoming. Marie H. at Café Central was wonderful—so friendly and attentive. Lamont, a security guard in the classic car parking garage, went above and beyond. On a very hot day while we were loading our car trailer, he offered one of our older friends a bottle of water. Such a thoughtful and caring young man. The hotel could use some maintenance improvements, but the excellent staff is what will bring us back.